Services
Eight services in three groups. Each one has a defined set of deliverables, a clear list of what we need from you, and people approving the steps that matter. If you’re unsure where to start, the Operational Audit exists for exactly that.
01 · Category
Fewer hours spent copying, sorting and chasing. Your tools pass work to each other, and people approve what matters.
Service 01
Workflows that sort incoming email and messages, draft replies, assign priority and route requests, with a person approving anything that goes out.
For
Teams with a shared inbox or support channel that fills faster than it is cleared
Includes
Message classification by category and intent · Priority assignment with clear, reviewable rules · AI-generated response drafts in your tone…
Interactive demo on the service page
Service 02
An internal assistant that answers staff questions from your approved documents, policies and SOPs, and shows where every answer came from.
For
Teams that keep asking the same people the same questions
Includes
Ingestion of approved documents, SOPs, policies and FAQs · Retrieval-based answers grounded in those sources · Source citations with every answer…
Interactive demo on the service page
Service 03
Personalised follow-up drafts built from your CRM records and interaction history, ready for a salesperson to review and send.
For
Sales teams where follow-ups slip when things get busy
Includes
CRM context retrieval for each lead or opportunity · Lead and opportunity summaries · Personalised draft generation in your tone…
Interactive demo on the service page
Service 04
Recurring business reports assembled from your spreadsheets, CRM and accounting tools, checked for errors and delivered on schedule.
For
Managers who spend hours each week copying numbers into a report
Includes
Data-source mapping · Scheduled data collection · Validation and reconciliation checks…
Interactive demo on the service page
Service 05
Automated onboarding that creates tasks, sends documents, notifies the right people and answers common questions, so nothing is forgotten.
For
Businesses hiring regularly or onboarding customers every week
Includes
Trigger-based onboarding workflows · Welcome document generation · Task and checklist creation…
Interactive demo on the service page
02 · Category
A clear view of where automation is worth it, and a team that can use AI with confidence and good judgement.
Service 06
A paid diagnostic that maps how work actually gets done, finds the repetitive and error-prone steps, and ranks where automation could help.
For
Owners and managers who suspect AI or automation could help but are not sure where
Includes
Stakeholder interviews with the people who do the work · Workflow maps of the processes in scope · A repetitive-task inventory with rough time and frequency estimates…
Service 07
Live, practical training built around your team's real work, so people use AI confidently and know when not to trust it.
For
Teams already experimenting with AI tools without shared guidance
Includes
Workflow-specific training sessions · A prompt library for your common tasks · Responsible AI guidelines…
03 · Category
A website that makes a good business look like one, and turns visits into enquiries.
Service 08
Modern, fast, responsive websites for service businesses and local companies, designed to earn trust and generate enquiries.
For
Service businesses whose website no longer reflects the quality of their work
Includes
Website strategy and information architecture · Original visual design for key pages and components · Responsive implementation for phone, tablet and desktop…
Every engagement
Understand the business and its workflows.
Conversations with the people who do the work, a look at your tools and data, and a clear statement of the problem worth solving.
You receive
Discovery summary
Goals, constraints, current process and what success looks like, in writing.
Define the solution and success criteria.
Page designs, workflow diagrams or a system outline you can review before anything is built, with agreed measures of success.
You receive
Solution design & scope
Designs or architecture, fixed scope, timeline and fee.
Implement, integrate and test.
We build in small, reviewable stages and test against real examples, with people approving anything consequential.
You receive
Working system & test log
The website or workflow, documented tests and hand-over notes.
Measure performance and refine.
We compare results against the baseline measured at the start, fix what is not working and decide what is worth doing next.
You receive
Performance review
Measured results against baseline and a short list of next steps.
A discovery call is 30 minutes on what you want to fix. No pitch deck, no obligation. If automation is not the answer, we will say so.